The University Record, August 13, 2001

Business School book series provides practical solutions to common problems

By Bernie DeGroat
News and Information Services

Books offering solutions to business problems may not be high on everyone’s summer reading lists, but for those in the world of business, a new Business School book series is a must.

“The University of Michigan Business School Management Series: Innovative Solutions to the Pressing Problems of Business” is a series of short books written by faculty that provides practical solutions to universal business problems—from effective networking, hiring good people and getting high-performance results to creating sound compensation plans, increasing customer satisfaction and improving the bottom line.

Topics were developed from a survey that asked participants in the Business School’s Executive Education Program about their most critical business issues. The thousands of responses yielded 45 basic problems, each of which eventually will be the topic of a book in the series.

“The series provides concepts and tools for people who seek to make a significant difference in their organizations,” says Robert E. Quinn, the Margaret Elliott Tracy Collegiate Professor of Business Administration, and professor of organizational behavior and human resource management. “The books draw on the research and experience of the Business School faculty. Reading them is like enrolling in an executive education course.”

Published by Jossey-Bass, the series’ first nine books are now available. The two most recent books, A Company of Leaders: Five Disciplines for Unleashing the Power in Your Workforce by Gretchen M. Spreitzer and Quinn, and Managing the Unexpected: Assuring High Performance in an Age of Complexity by Karl E. Weick and Kathleen M. Sutcliffe, were released this month.

Other books in the series include:

  • Becoming a Better Value Creator: How to Improve the Company’s Bottom Line—and Your Own by Anjan V. Thakor.

  • Achieving Success through Social Capital: Tapping the Hidden Resources in Your Personal and Business Networks by Wayne E. Baker.

  • Improving Customer Satisfaction, Loyalty and Profit: An Integrated Measurement and Management System by Michael D. Johnson and Anders Gustafsson.

  • Strategic Interviewing: How to Hire Good People by Richaurd Camp, Mary Vielhaber and Jack L. Simonetti.

  • The Compensation Solution: How to Develop an Employee-Driven Rewards System by John E. Tropman.

  • Getting Results: Five Absolutes for High Performance by Clint Longenecker and Jack L. Simonetti.

  • Creating the Multicultural Organization: A Strategy for Capturing the Power of Diversity by Taylor Cox.

    For more information, call the Business School Communications Office, (734) 936-2150.