The University Record, October 8, 2001

Business School Web site facilitates healing in trying times

By Bernie DeGroat
News and Information Services

In the aftermath of the Sept. 11 terrorist attacks, the U-M Business School has created a new public service Web site that provides tools and resources to organizations—from large multinational corporations to small firms nationwide—to facilitate healing and restoration, and inspire extraordinary individual and organizational performance during times of crisis.

“Leading in Trying Times,” accesible through the Business School’s Web site at www.bus.umich.edu, features 10 research-based essays written by faculty from the Business School and Department of Psychology. Their work is intended to provide new insights, clarify thoughts and encourage plans of action for leaders, employees and contributors at all levels.

“The demands on leaders of all organizations—profits, not-for-profits, large and small, directly or indirectly affected by the events of Sept. 11—leave little room for leaders to think, to prepare and to reflect,” says Jane E. Dutton, professor of organizational behavior and human resource management at the Business School. “Leadership in such times requires ways of seeing and ways of doing that enable hope and effective action at a time when both are difficult to sustain. That is why we have created this Web site as our way of helping.”

The 10 featured topics found on the “Leading in Trying Times” Web site:

  • “Leadership and Compassion” by Dutton and CompassionLab colleagues Peter J. Frost, Monica C. Worline, Jacoba M. Lilius and Jason M. Kanov.

  • “Helping your Workplace Heal” by the Business School’s CompassionLab.

  • “Breakthrough Leadership: Believe, Belong, Contribute and Transcend” by Wayne Baker, professor of organizational behavior and human resource management, and sociology.

  • “Finding the Strength to Lead in Trying Times” by Robert E. Quinn, professor of organizational behavior and human resource management.

  • “Leadership When Events Don’t Play by the Rules” by Karl E. Weick, professor of organizational behavior and human resource management, and psychology.

  • “Leading with Positive Emotions” by Barbara L. Fredrickson, associate professor of psychology and of women’s studies.

  • “Sustaining Courage in Trying Times” by Monica C. Worline, graduate student in psychology.

  • “Leading with Resilience in the Face of the Unexpected” by Kathleen M. Sutcliffe, associate professor of organizational behavior and human resource management.

  • “Leadership Through Organizational Forgiveness” by Kim S. Cameron, professor of organizational behavior and human resource management.

  • “Seeking Help in Times of Need” by Fiona Lee, assistant professor of organizational behavior and human resource management, and associate professor of psychology.

    To contact the authors directly, write to Leading@umich.edu.