Some faculty and staff have encountered difficulties or lengthy delays in using the Benefits Enrollment Line (BEL) this year while making Open Enrollment choices for 2002. BEL is an interactive voice response system for use in making benefits choices.
To provide ample time for the completion of calls, the lines will remain open until 4:30 p.m. Nov. 30, including the Nov. 2225 holiday weekend.
BEL will not be available Nov. 34, so that Michigan Administrative Information Services (MAIS) can perform some necessary system maintenance. In addition, the mailing dates for Open Enrollment Confirmation Statements have been revised. Confirmation Statements will be mailed in groups over a four-week period.
Details on the above changes, including BEL hours, phone numbers and instructions for using the system; the Confirmation Statement mailing schedule; and where to get an extra Open Enrollment book appear on the Web, www.umich.edu/~benefits.