Winners of the annual Office of the Associate Vice President for Finance (AVPF) Quality Service Awards include (bottom row, left) Norma Glennie, Alicia Good, Robin Campbell, (top row, left) Jim Wu, Deborah Lindsley and Cary Nichols. The awards were presented at a luncheon at Inglis House Jan. 11 by Peggy Norgren, associate vice president for finance, for exemplifying AVPF goals: leadership; customer focus/quality service; innovation and adaptation; and a productive, effective process, leading to quality and service. Winners receive a monetary award and a plaque. (Photo by Scott Galvin, U-M Photo Services)