Posted 4/6/09
Distinguished University Professor
Business researcher lauds staff support
Business research often focuses on ways to help executives lead organizations, but Stephen M. Ross School of Business Professor Jane Dutton's work shows it's the employees at the lower rungs of the ladder that often make the difference. Dutton, the Robert L. Kahn Distinguished University Professor of Business Administration and Psychology, says that people in support positions are "amazingly resourceful," in spite of work-related and interpersonal challenges that many of them face. More >
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