Why is the University investing time and money in its M-Quality initiative? Does this mean that we arent doing a good job, that our activities do not measure up to high standards?
Nothing could be farther from the truth, according to Robert B. Holmes, assistant vice president for academic affairs and executive adviser for M-Quality.
This is a time of change for the University, Holmes told a capacity crowd at the May 25 and 26 Workplace of the 90s Conference. And the University has decided to address the challenges and opportunities inherent in change by investing in the problem-solving abilities of its people.
What better time, he asked, to mount a huge training program for the University that will enlist the intelligence of everyone.
Holmes noted that M-Quality is not meant to imply that we are not doing a good job now. Rather its a way to ensure that we continue to strive to do the best possible job.
He said that he initially was a real skeptic of M-Quality, but discovered that it grows from ones vision of the Universitywhat we want it to be in the future. M-Quality is one of the ways of accomplishing the vision, a framework that can be used to tap the wisdom of our staff.
Holmes said that over the past two years he has heard many things about what the University should strive to be. These include a university where:
Holmes also noted that many elements of the M-Quality initiative are similar to the reasons people attended the conference.
These elements are no different from those expressed in the M-Quality initiative, Holmes said. One of M-Qualitys basic principles is respect for people and ideas, of learning to do a better job of listening to each other. To a great extent, he added, M-Quality is just good common sense, and many of us already use that in our daily activities.