The expo has been planned to coincide with National Quality Month. It will be held 10 a.m.6 p.m. Oct. 20 and 10 a.m.2 p.m. Oct. 21 in the Pendleton Room and Ballroom of the Michigan Union.
Exhibits and presentations at the expo will highlight the accomplishments of teams and of individuals from across the University who, over the past three years, have helped make M-Quality a success.
Exhibits will include displays of team activities and accomplishments, illustrations of new organizational structures developed to better serve customers and to empower staff; innovations such as business process re-engineering; lessons learned; and the application of M-Quality tools and principles.
Emphasis will be placed on showcasing activities that illustrate the four principles of M-QualityPursuing Continuous Improvement, Respecting People and Ideas, Satisfying Those We Serve and Managing by Factand the activities of M-Quality: Planning for Excellence, Quality Improvement Teams and Quality in Daily Activities.
There will be displays of books, videos and other information on total quality management (TQM), TQM tools and business process re-engineering.
There also will be short presentations by faculty and staff members, including:
The expo is being supported through donations of more than 200 door prizes, including a grand prize, by area businesses and other organizations.
Members of the expo planning team are J.B. Bardouille and Joan Curran, Human Resource Development; Kathryn DeWitt, College of Engineering; Brenda Herman, Housing Division; Robert Holmes, Academic Affairs; Lisa Jones, College of Engineering; Armando Lopez, Plant Operations; Bernadette Malinoski, Human Resources-Affirmative Action; Anne Marx, Housing Division; Bill Vlisides, Housing Division; and Lisa Weiss, Michigan Union.