The University Record, January 14, 1997


Photos by Bob Kalmbach


The Business School's Staff Recognition Program was established in 1993 to recognize the achievements of Business School staff members. Award winners receive a certificate, $500 and have their name engraved on a plaque at the School. Selection criteria include knowledge of job, teamwork, customer service and enthusiasm. .

Jeroen Spitael, computer systems specialist, is 'an invaluable resource' in his office. 'He simply does 35 different things at once---efficiently and effectively,' noted a nominator. He was cited for his ability to solve problems and an extraordinary commitment to the Business School community. 'He simply doesn't sleep until things are working. He impresses me most by his positive attitude, deep sense of responsibility to the Business School, his eagerness to help whenever and wherever he can, and his ability take on and follow through on many tasks at once.'

Lori Jaeger, senior financial aid officer, received an award because of her willingness to 'do more than her share,' one nominator wrote. 'Even though her job is very demanding, she is never too busy to serve her customers, whether students or fellow staff members.' Another nominator noted that she 'is never without a smile, cheerful word and a fast solution.'

Jennifer Cochran, program coordinator in the Division of Executive Education, was cited because she 'always offers fresh ideas and a balanced perspective. She is never afraid to take the lead and is always willing to take on more than her share.' Her nominator noted that Cochran works weekends without complaint and "sets a standard in our office that is difficult but challenging to emulate. She encourages and leads us by example.'

Kim Reid, administrative assistant in the Business and Industrial Assistance Division (BIAD), has generously shared her computer skills with other staff members in her office during the decade she has worked at BIAD. Her other duties, a nominator wrote, 'can be well described as overwhelming.' Another nominator wrote that Reid 'displays high sense of organizational capabilities that sets her apart from many administrators.'


Lori Castle, office assistant in Executive Education, received an award because she is constantly striving to reduce costs through various means. A nominator said that she is 'an information powerhouse when it comes to specific materials, vendors, timeframes, odd purchase, and minute details of seminars that were run six, even eight months ago.' In addition, a nominator said that Castle 'is one of those people who everyone in the organization turns to when they need help because she is the most knowledgeable person in the department.'

Academic Secretary Judy Calkins was recognized for her ability to 'maintain order and keep matters flowing efficiently under less than ideal circumstances' at the National Quality Research Center. Calkins handled a barrage of media calls following the publication of an article by the Center in Fortune magazine, and 'has consistently performed above and beyond the call of duty whenever faced with a challenging situation.'