Office of the Vice President for Global Communications

Tuesday, September 8, 2009

Record Update first

Centralized list of academic support resources available online



U-M students will have an easier time navigating the vast support resources available to them now that there is a centralized list of academic resources on the Web at academicsupport.umich.edu.

“The university is rich in resources to support student’s success, and we’ve been aware for some time that students can sometimes have a difficult time finding the services they need when they need them. This has resulted in numerous phone calls to the Dean of Students’ Office and the academic services offices in the schools and colleges,” says E. Royster Harper, vice president for student affairs.

Students weren’t the only ones confused and frustrated by the distributed nature of the information.

Academic and student services support staff also were unaware of many resources outside their own unit, so a number of staff that provide academic support services came together to share information.

In the course of the conversation, it became apparent that a centralized and thorough list of academic resources would mitigate the issue as long as individual units could update their information directly.

“This new resource will make it much easier for students to find the academic assistance they need quickly,” says Lester Monts, senior vice provost for academic affairs.

The Web site has been constructed to permit all contributors to update and make changes to their listings as they occur. Students and others in the university community can also suggest additional listings for university supported and sponsored resources.

The list is organized by category, and each listing is tagged with a number of key words, like advising, graduate or undergraduate, internship, tutoring, mentoring, and support.

Monts says the cross-referencing is critical to making the information findable because students don’t always know what they need or what is available. “This Web site it a resource that will be certain to enhance the academic experience for many students.”